Check in: 2 pm. Check out: 10 am. Late check out on request, fees apply.

Reception: 7 am to 9 pm. Late check in by arrangement only. Please contact us prior to 9 pm: 06 355 8855

Accommodation reservations must be cancelled or amended by 9 am a minimum of 48 hours prior to the reservation date to avoid cancellation fees. In Case of Now Show Bookings charges will apply

Cancellations or amendments must be advised by 9:00 am a minimum of 48 hours prior to the reservation date to avoid incurring a cancellation fee of one night’s accommodation. No show: a two night fee applies.

The cancellation policy varies for events, minimum stay requirements and group reservations.

Pets are not permitted, service animals are welcome.

Bikes are not allowed in the rooms, if we found bikes in the room, charges will apply

All rooms are strictly non smoking. Fee may apply if smell smoke in the room

A valid credit card/debit card or a refundable bond is required on arrival. Pre-authorisation of your credit card or debit card will be processed prior to arrival for verification purposes to secure your reservation and any incidentals incurred during your stay.